Contact customer care
Our regional customer service teams are on hand to offer advice and support.
If you have a query about your home or development, need to get in touch in an emergency, or would like to raise any issues regarding the quality of your home or any customer service matters, our local customer service teams are on hand to offer advice and support. Each regional customer service team is supported by an out-of-hours service that has professional specialists on call 24 hours a day, 365 days a year, in the rare event that you are left without power, water, or heating..
Alternatively, you can log into your My Bovis Home account to contact your regional team or log a defect within your home, or you can find the contact details of your local Customer Service team below.
| Bovis Homes region | Telephone | Out of hours | |
|---|---|---|---|
| Cotswolds | 01242 32 9444 | 0333 121 2044 | Email Cotswolds |
| East Midlands | 0800 975 5939 | 0800 975 5939* | Email East Midlands |
| Eastern | 0800 975 6363 | 0800 975 6363* | Email Eastern |
| Kent | 01474 618222 | 0333 121 2055 | Email Kent |
| Mercia | 01785 53 0444 | 0333 121 2077 | Email Mercia |
| Northern Home Counties | 01908 98 4444 | 0333 121 2088 | Email Northern Home Counties |
| South East | 01883 334400 | 0800 975 5936 | Email South East |
| South West | 01392 956444 | 0330 124 2270 | Email South West |
| Southern | 0800 975 5938 | 0330 124 3794 | Email Southern |
| Thames Valley | 01184 18 1101 | 0333 666 3344 | Email Thames Valley |
| West Midlands | 01675 58 6444 | 0333 121 2066 | Email West Midlands |
| Western | 0800 975 5934 | 0333 121 2044 | Email Western |
| Yorkshire | 0800 975 5940 | 0800 975 5940* | Email Yorkshire |