Coronavirus Customer Update

- 04 Nov 20

We are very much open, and our sales advisors remain on hand to assist you with your enquiries and purchases via our website, by telephone or at our developments. We are pleased to announce that our sales offices and show homes remain open however please note that all visits are strictly by private appointment only. Please be assured that we are following the updated Government guidelines issued 31st October 2020 and that we have additional social distancing, health and safety precautions in place for our staff and customers to ensure you can safely visit us. To arrange your private appointment to visit our show homes or marketing sales centres, please visit our website and follow the 'request a viewing' option or call our sales advisors at your chosen development. To ensure the health and safety of those who visit our sales centres, our sales teams are following strict hygiene procedures, that include additional hand sanitisers for both staff and visitors and a thorough and frequent cleaning of all areas that may come into contact with both visitors and staff. In line with Government guidelines, all visitors must wear a face mask at all times. We are following the Government guidelines to help maintain the health and safety of our customers and staff. More information on visiting us and our new procedures can be found here. In our continued efforts to following Government guidelines and maintain the health and wellbeing of our staff and customers, we would politely ask that if you have been on contact with someone who has Coronavirus, feel that you have symptoms or have been instructed to self-isolate, that you postpone your visit to our developments and contact a member of our team by telephone as an alternative. In accordance with guidance and protocol from the Government, Public Heath England and the HSE, we re-instated some construction work at our sites from Monday, 27th April, on a controlled and phased basis. Our priority remains the safety, health and wellbeing of our customers and of our own employees and sub-contractors during these unprecedented times. Activity levels will commence in a measured way, only on tasks that can be carried out according to the guidelines, and increasing steadily over time with safe and well-planned operating procedures. More information on the virus is available here. We would like to thank you for your understanding during this period and we look forward to welcoming you to our developments or alternatively speaking to you on the phone or via our website.